How do we place a custom order?
Start through our order page, upload your logo or design details, and include any notes about style, chain finish, and timeline.
What customization options are available?
You can customize pendant design, size, finish, and chain style. We support gold, silver, and black/gunmetal looks.
Can we review the design before final production?
Yes. Design preview support is available so teams can confirm direction before finalization.
What is the typical turnaround?
Turnaround depends on artwork complexity and order queue, but many custom orders are completed within a few business days after approval.
Do you offer team or bulk pricing?
Yes. Reach out directly for team-volume pricing and project-based quote support.
What if there is an issue with the delivered item?
If an item arrives damaged or defective, contact support immediately and we will work to resolve it quickly.
How should players care for their chain?
Store in a dry place, avoid harsh chemicals, and wipe with a soft cloth to maintain finish and shine.